Frequently Asked Questions
Everything you need to know about Lola's gourmet flavors.
How do you ensure the freshness of your food products?
All Lola's products are prepared in small batches and shipped in temperature-controlled packaging to ensure they arrive at your door at peak freshness.
Do you offer international shipping?
Currently, we only ship within the continental United States to maintain the quality and safety standards of our perishable goods.
What is your return policy for food items?
Due to the nature of our products, we cannot accept returns on food. However, if your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Are your products suitable for those with allergies?
Each product page contains a full list of ingredients and allergen warnings. Please note that our facility processes nuts, dairy, and gluten.
How can I track my delivery?
Once your order is processed, you will receive an email with a tracking number so you can monitor your package's journey in real-time.
Do you offer wholesale or bulk ordering?
Yes, we offer special pricing for corporate gifting and wholesale partners. Please reach out to our sales team via the contact form for more information.